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37 Emotional Benefits To Use in Marketing

October 7, 2009|Brain Warp,Marketing22 Comments

iStock_000006318990SmallHere are 37 Emotional Benefits:

These were derived via extensive quantitative research with thousands of consumers, a panel of psychologists, and marketing consultants who specialized in assessing emotional purchase motivation. Taken together, the list is probably the best representation of the full spectrum of human needs which can be met by purchasing a given product or service.

1. Feeling Loved: Feeling Loved implies that a person has a satisfactory number of significant attachments in his or her life from whom (s)he receives an adequate amount of emotional nourishment on a daily basis

2. Feeling Attractive: Having a strong level of comfort with one’s physical being. Knowing that one is pleasant to look at and able to draw attention by virtue of one’s physical presence. (Note: ‘Feeling Sexy’ … the specific ability to attract a desired sexual partner, is a special kind of attractiveness, which is rated separately)

3. Sense of Adventure: Interested in exciting and remarkable experiences, sometimes involving unknown danger and risk.
Rising to the challenge, exploring new territory, feeling excited about new leanings, new experiences, etc.

4. Feeling Financially Secure: Believing one has adequate money to take care of the majority of their BASIC needs and desires in the present and in the future. Feeling Financially Secure is different than Feeling Affluent or Wealthy – which means one believes they have enough money to buy WHATEVER they desire (more than basic needs and wishes) and has more money than one could reasonably spend.

5. Sense of Accomplishment: Seeing progressive evidence in one’s life that particular worthwhile goals are being sought after and achieved.

6. Feeling Caring or Nurturing: Interested in providing emotional, physical, financial, or spiritual support to others, warmly enjoying the process of doing so.

7. Being Altruistic: Able to sacrifice oneself for the benefit of society. To forgo one’s own gratification in favor of the interest of others whose well-being will not enhance one’s own.

8. Being Assertive: Able to stand up for and strive to obtain one’s own interests, especially given the presence of difficult people who stand in the way.

9. Feeling Brave or Courageous: Being willing to face risk and danger for the purpose of obtaining a positive benefit (when it is judged to be beneficial and wise to take the risk). (Being willing to face risk and danger without judgment is ‘foolhardiness’).

10. Feeling Creative: Interested in and able to UNIQUELY express oneself in words, behavior, or the arts.

11. Excitement or Liveliness: Having a strong sense of being alive, having the energy and interest to partake of all life has to offer.

12. Feeling Fair, Just, or Ethical: Marked by impartiality and honesty. Able to make judgments free from self-interest, prejudice, or favoritism. Interested in upholding these principles.

13. Feeling Luxurious or Pampered: The belief that one has enough resources at hand to enable splurging on things that are understood to be unnecessary DESIRES as opposed to essential NEEDS.

14. Feeling Healthy: Having confidence in one’s physical well being, strength, and ability to avoid disease and illness.

15. Feeling Athletic: Having confidence in one’s physical strength, stamina, flexibility, and ability to meet various physical challenges. (Especially sports, but also non-competitive physical challenges)

16. Feeling Flexible or Adaptable: Able to change one’s perspective and use one’s strengths according to the demands of a wide variety of situations.

17. Feeling Free: Being able to say what one wants to say, think what one wants to think, go where one wants to go, be with people one wants to be with, and behave how one wants to behave. Generally, being able to do as one pleases!

18. Being a Good Friend: Believing oneself to be attached to and supportive of a cared for other. Providing companionship and enjoying their company.

19. Enjoying Humor: Seeking to laugh regularly. Enjoying the ludicrous or absurd. Liking to make others laugh.

20. Feels like a Good Teacher: Able to successfully impart useful knowledge or abilities to others.

21. Being In Control: Able to influence one’s self and surroundings as desired. Being able to predict, manage, and successfully react to the occurrence of stressful events. Having the ability to decide when, how, and where one will engage in particular verbal or behavioral expressions.

22. Feeling Independent: Able to care for oneself, not requiring others to meet one’s needs.

23. Being Insightful: Able to make useful new connections. Seeing the broader picture, able to understand the way things work in new ways.

24. Having Integrity: Walking the walk, not just talking the talk. Knowing one’s behaviors are consistent with one’s principles. Able to put off or deny one’s own gratification at the moment in favor of a cherished principle. Being willing to hold oneself accountable for one’s actions.

25. Feeling Wise or Intelligent: Being mentally keen or quick. Knowing that one has a high degree of mental capacity which has been used to accumulate the kinds of knowledge and experience which makes one particularly well suited to meet the challenges of life.

26. Taking a Leadership Role: Serving as a leader for others, helping guide others towards worthwhile goals and being directly responsible for their supervision and performance.

27. Peaceful – Relaxed – Calm: Feeling peaceful, relaxed or calm. Having peace of mind, body, and spirit.

28. Having a Sense of Power: Able to wield influence over one’s own life and over others. Occupying a position of importance in life.

29. Being Productive: Believing oneself to be effective in consistently contributing some valuable work product to one’s own life, family, or society.

30. Feeling Respected: Being acknowledged and recognized for one’s value or contributions to one’s loved ones, family or society.

31. Feeling Spiritual: Feeling an established connection with a higher power of one’s own definition (one that transcends the mortal world). Can be, but is not necessarily, the higher power defined in one’s chosen religion.

32. Feeling Sexy: The specific ability to arouse the desire to mate in a potential partner of the desired gender. (Feeling Sexy is a specific type of the more general ‘Feeling Attractive’: which is knowing that one is pleasant to look at and able to draw attention by virtue of one’s physical presence).

33. Feeling Romantic: Enjoying the thoughts, feelings and perceptions associated with the desire to be ONE with another human being.

34. Feeling Safe: Reasonably knowing no harm will come to oneself. Able to rest assured in life or in a relationship.

35. Sense of Belonging: Knowing on a gut level that one is part of a family, group of friends, or society where one ‘fits in’ due to similar values, beliefs, and behavioral tendencies.

36. Feeling Trustworthy: Will not harm others in favor of one’s own gratification if given the opportunity. Reliable, dependable, able to be counted on.

37. Feeling Unique: Feeling unique implies that one is aware of being an individual distinct from all others.

These emotional labels and single paragraph descriptions were derived from an extensive quantitative research with thousands of consumers, a panel of psychologists, and marketing consultants who specialized in assessing emotional purchase motivation. Together, the list is probably the best portrayal of the full spectrum of human needs which can be met by purchasing a given product or service. When you understand the logical connection between one of the above features and the way that the feature exclusively supports the prospect’s self esteem, your attempts to entwine emotion into your marketing ads are much more realistic and effective and do NOT require hype or “emotional attitude.”

Facebook comments:

21 Responses to 37 Emotional Benefits To Use in Marketing

  • It’s all about the CTR baby… October 7, 2009

    [...] Here are 37 Emotional Benefits to use with your AD copy and such… AKPC_IDS += "269,";SHARETHIS.addEntry({ title: "It’s all about the CTR baby…", url: "http://www.amish-shah.com/pay-per-click/its-all-about-the-ctr-baby" }); [...]

  • David King October 7, 2009

    WOW! great list, Love it!
    where did you come from? Love the content…
    emotions and feelings have a lot to do with marketing and i’m going to make sure to read this post again to get it.

    Take care!

    David

    Reply

  • Erin Conway October 7, 2009

    Nice post. It is all true about using emotional benefits in marketing and I think everything you do with the mixture of emotions.

    Thanks for the post and I hope it could really help more people in every sort of action with use the intervention of emotions.

    Great!!1

    Reply

  • Rohan October 8, 2009

    This is the ULTIMATE post-it note, no joke.

    Reply

  • j.henry October 9, 2009

    Right on target. Again. It’d be really interesting to see how people are taking this theory and putting it into practice. More interesting is the fact that anyone can look at this list and find *some* example of how it’s been used on them at some point in their life.

    How many ‘gurus’ are working #7 in the current explosion of the coaching/mentoring niche?

    How many Credit Card companies have exploited #13, using negative sales tactics, to convince consumers they need c**p that they really don’t?!

    Axe and Viagra are all over #33!

    Reply

  • Finch October 11, 2009

    I’ll shake the hand of the affiliate who can find a way to work all 37 benefits in to one flog ;)

    Reply

  • Gerson Machado October 12, 2009

    Good article. What about the role of negative emotions in copy / marketing? Buying out of fear, scarcity, terror etc – or should one always be working the copy on the positive emotion that would replace the fear, scarcity, terror, etc with confidence, abundance, security/peace etc? Has anyone tested this? Any experience or references?
    GM

    Reply

  • Leon October 12, 2009

    As Rohan said: ‘the ULTIMATE post-it note’.
    So I’ve put a link on my desktop to have it handy.
    I’m going to change my ads now…

    Reply

  • Glenn October 12, 2009

    Amish – great list and some fantastic tips to improve sales copy. Well done.

    Reply

  • Tom Harvey October 12, 2009

    Amish

    Great insight into the mind of the buyer and some of the emotional triggers that you can use to close the sale. Thanks for the great advice

    Tom

    Reply

  • dmdmdm October 12, 2009

    Very interesting. A scientific approach to success in network marketing.

    Reply

  • neo October 13, 2009

    Very interesting and too much informative also. The points 30, 32, 33, 36, 37 are really great. As a internet marketing executive I had those and it’s really works.

    Reply

  • Derrick Strode October 14, 2009

    Good stuff. Emotions are definitely buying triggers and this piece is full of ammo. Beautiful.

    Reply

  • Marco October 27, 2009

    Definitely agree on the importance of measuring, understanding and using emotions in creating better and more meaningful experiences. Have a look at our tools at http://www.susagroup.com to learn more about the power of designing for emotions.

    Reply

  • Art Ritter November 30, 2009

    Amish –

    Great list — now which ones do “the generations” respond best to? — by gender? — by job level? — by salary range?

    Generation Birth Years Age in 2010
    Great Generation 1901–1924 109-86
    Silent Generation 1925–1942 85-68
    Baby Boomers 1943–1960 67-50
    Generation Jones ~ ’54-‘65 ~56-66
    Generation X 1961–1981 49-29
    Gen Y / Millennial 1982–2003 28-17

    Any research data to confirm their responses to these emotional appeals?

    Cheers! Art

    Reply

  • Jeff December 18, 2009

    Dr Livingston, I presume? :-)

    Yes, she (Livingston, Ph.D.) is who wrote this list of 37 emotions. She’s an amazing shrink

    Here’s the full list:
    http://www.tlgonline.com/download/PTEbook.pdf
    .
    Amish, you pick smart sources. Nice work!

    -Jeff

    Reply

  • uberVU - social comments December 22, 2009

    Social comments and analytics for this post…

    This post was mentioned on Twitter by amish_shah: New blog post: 37 Emotional Benefits http://bit.ly/rSllh...

  • nitin mistry January 8, 2010

    i think emotional balance & well being is crucial to success in life as a whole.
    I try and achieve a balance from quality time with my 2 boys (active in playing Hockey) and also wife and other family & friends.

    Nice post.

    Nitin

    Reply

  • Jeffry Rooney November 7, 2011

    Amazing blog! Do you have any helpful hints for aspiring bloggers?? I’m hoping to start my own site. soon but I’m a little lost on everything. Would you advise starting with a free platform like WordPress or go for a paid option? There are so many options out there that I’m completely confused .. Any recommendations? Bless you!

    Reply

    Amish reply on November 8th, 2011 3:13 pm:

    WordPress!

    Reply

  • The Individual Rights Amendment December 24, 2011

    An excellent post that really does lay it down. People usually try to narrow it down to some round and marketable number.. but this post takes no prisoners.. it is an excellent deconstruction.. If your salesletter can cover all 37 of these.. you are either some kind of genius, or you have the product of the century, or both.

    Reply

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Amish

Affiliate Marketer. Technology Geek. Traffic Guru. Business Growth Master. Although Amish Shah is an expert in many areas, he is best described as a savvy new-age internet entrepreneur. Amish is a visionary and a futurist with many of his ideas and concepts being larger than life. Amish is best known for developing automated tools and software as well as his impressive traffic strategies. Click Here To Read More About Amish

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